Refund policy

restormé skin Return Policy

Refunds & Exchanges

At restormé skin, we are dedicated to ensuring your complete satisfaction with every restormé product. We are pleased to accept returns that are unopened and unused within 30 days of purchase, reflecting our commitment to quality and care. To arrange your return, please contact us at orders@restormeskin.com.

Promotional Codes

Discount codes provided upon joining our exclusive Email and SMS lists are not applicable to new product launches within the first two months, ensuring the uniqueness and excitement of our latest offerings.

Final Sale Items

Products purchased using a promotional code or as part of a carefully curated routine sets are considered final sale, with no exceptions. Skincare sets are not eligible for additional promotions.

Damaged Items

In the rare event that your order arrives damaged or defective, we are happy to offer a replacement. Kindly email us a photograph as proof of the damage or defect to orders@restormeskin.com, and we will ensure a swift and seamless replacement process.

Customer Satisfaction

Your satisfaction is our highest priority, and we are dedicated to ensuring your delight with every restormé product. If you are dissatisfied with your order for any reason, please do not hesitate to reach out to us at orders@restormeskin.com. We are here to assist and will strive to resolve any issues to your complete satisfaction.

Thank you for choosing restormé. We are honored to be a part of your recovery journey and are committed to delivering products that support regenerative healing and nourish your skin. Your trust and loyalty mean the world to us, and we look forward to partnering with you along your journey.